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Review live quotes and features from Medical Collection Agencies licensed in your area.
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Features Credit reporting
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Web Portal
Credit reporting
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Web Portal
Credit reporting
Pre-collection letters
Credit reporting
Pre-collection letters
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Medical Collection Tips From Our Blog

 

Due Diligence

In the past there has been no way of guaranteeing the success or legality of outsourcing your medical debt collections since collection agencies were, in most cases, un-vetted. Stories abound of unscrupulous medical collection agencies that have soiled the reputation of the providers that engaged them has previously deterred providers. Many in the healthcare are under the belief that “writing off” their unpaid balances is the only way to avoid risk, but the collections space and the new tools you can use to navigate it has made it worth a second look.

Enrollment Contract Tips

With the new TCPA (Telephone Consumer Protection Act) regulations (2015) you need to get “prior expressed consent” from your patients to contact them on their cell phone before their debt is placed into collections to contact them on their cell phone. This is only for collection agencies that use “auto-dialers” but these days most collectors utilize this technology.  With the rising prevalence of mobile phones this is a crucial step to implement to stay in compliance. Cell phones are the fastest and easiest way for a debt collector to reach your patient and this quick step will maximize and safeguard your collections efforts.

 

Finding A True Soft Collector

In the past, debt collectors were either too aggressive and effective, or not firm enough and non-effective, leaving providers and billers feeling like  “goldilocks”.  Due to rising accountability of debt collectors, a new type of boutique medical debt collection service has emerged, the soft collection service. This type of collection style is perfect healthcare providers looking to grow and placing a high importance on patient retention.

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