Recoverity saves you weeks of due diligence with collection agency pre-verification and current customer reviews. Safeguarding your business and connecting you to the best collection agency is our primary objective.
Recoverity Verification
Each of our collection agency partners undergoes a rigorous background check in these key areas. Our customers can rest easy knowing that they are working with the best collection agency in their area.
Consumer Financial Protection Bureau
The CFPB was created to provide a single point of accountability for enforcing federal consumer financial laws and protecting consumers in the financial marketplace. Today the CFPB hosts The Consumer Complaint Database, a collection of ~615,273 complaints, on a range of consumer financial products including banks and debt collections, sent to nearly 3,000 companies for response. We verify that all of our partners are not under CFPB investigation which could be a sign of deceptive business practices.
Nationwide Multistate Licensing System
Recoverity utilizes NMLS, a system of record for non-depository, financial services licensing. NMLS allows us to verify if our partners are licensed in your state before we recommend them for your collection service.
Fair Debt Collection Practices Act
Recoverity has a zero tolerance policy for abusive debt collection practices. Failure to abide by the FDCPA is not only illegal but also un-necesssary to effectively collect. Recoverity’s mission extends further than simply helping business find reputable collectors, its long term mission is to make our industry safe for debtor and business alike.
The Fair Debt Collection Practices Act (FDCPA) (15 USC 1692 et seq.), which became effective in March 1978, was designed to eliminate abusive, deceptive, and unfair debt collection practices. It also protects reputable debt collectors from unfair competition and encourages consistent state action to protect consumers from abuses in debt collection.
Telephone Consumer Protection Act
Recoverity takes privacy and harassment seriously, all partners are required to abide by the TCPA.
The TCPA restricts telephone solicitations (i.e., telemarketing) and the use of automated telephone equipment. The TCPA limits the use of automatic dialing systems, artificial or prerecorded voice messages, SMS text messages, and fax machines.
Customer Reviews
Recoverity is the first and only marketplace to introduce verified customer reviews for collection agencies. We rely on this data provide powerful insight into the day-to-day experience of their current customers, therefore our partners cannot pay for a better rating. We are confident that we have the best collection agencies in the nation, and our partners reviews are proof.
Customer Confidentiality
Privacy and transparency is a thin line. Therefore we request detailed information from our reviewers so that we can verify the validity of each review. The privacy of our reviewers is important therefore we do not publish the full name or the contact details of any of our reviews. All reviewer information is behind 256bit SSL and 24/7/365 Biometric Security.
